Privacy and data use

Privacy Policy

This Privacy Policy explains how MobyTechy handles information when you visit our website, request an audit or quote, communicate with us, use client or support services, or interact with our digital platforms.

Last Updated: June 21, 2026

This page is written to explain our general privacy practices in clear language. It is not a replacement for a signed agreement, data processing addendum, or legal advice for a specific project.

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, company details, project goals, message content, audit requests, quote requests, support messages, billing or contract details, and files or links you choose to share with us.

2. Website, Analytics, and Cookies

We may use cookies, log data, analytics tools, and similar technologies to understand website performance, traffic sources, page usage, form behavior, security events, and technical issues. These signals help us improve the website, measure marketing performance, and keep services reliable.

3. How We Use Information

We use information to respond to inquiries, prepare audits and proposals, plan and deliver projects, provide support, manage accounts, process payments, send service communications, maintain records, improve our website and services, and protect our systems from abuse or unauthorized access.

4. Project and Client Work

When we work on a website, app, backend system, SEO setup, analytics implementation, marketing workflow, or support request, we may handle project materials, technical access, business requirements, user flows, content, domain or hosting details, and operational data needed to complete the agreed work.

5. Sharing and Service Providers

We do not sell personal information. We may share limited information with service providers and tools that help us operate, such as hosting, storage, analytics, payment, email, support, security, collaboration, domain, or communication providers, when that sharing is needed to provide or improve services.

6. Data Retention

We keep information for as long as needed to respond to requests, deliver services, maintain business records, meet legal or accounting requirements, resolve disputes, improve security, and support ongoing client relationships. Retention periods may vary by record type and project context.

7. Security

We use reasonable technical and organizational measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. No internet-based system is perfectly secure, so we also encourage clients to use strong passwords, access controls, and secure account practices.

8. Your Choices and Requests

You may contact us to ask about personal information we hold, request correction, request deletion where appropriate, unsubscribe from non-essential communications, or ask privacy questions. Some records may need to be retained for legal, security, billing, or contractual reasons.

9. Contact

For privacy questions or requests, contact MobyTechy at [email protected]. Please include enough detail for us to understand and respond to your request.